Get in Touch

Have a question, suggestion, or just want to say hello? We'd love to hear from you.

Contact Information

Our friendly team is available Monday to Friday, 9am–6pm AEST. We aim to respond to all enquiries within 24 hours.

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Head Office

Level 8, 1 Market Street
Sydney NSW 2000
Australia

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Phone

+61 2 9000 1234

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Business Hours

Monday – Friday: 9:00am – 6:00pm AEST
Saturday: 10:00am – 4:00pm AEST
Sunday: Closed

🇦🇺 Other Locations

Melbourne: Suite 12, 350 Collins Street, VIC 3000

Brisbane: Level 3, 200 Adelaide Street, QLD 4000

Perth: Ground Floor, 108 St Georges Terrace, WA 6000

Send Us a Message

Fill in the form below and we'll get back to you as soon as possible.

✅ Thank you! Your message has been sent. We'll get back to you within 24 hours.

Frequently Asked Questions

Are the games free to play?

Yes! All games on HyperLobby are completely free to play. We use virtual tokens that have no real-world value.

Why is there an 18+ age requirement?

Our social games are themed around entertainment content suitable for adults. We enforce strict age verification to comply with Australian regulations and ensure responsible gaming.

Do virtual tokens have any real value?

No. Virtual tokens on HyperLobby are for entertainment purposes only and cannot be exchanged for real money, goods, or services of any kind.

How do I reset my token balance?

Your token balance resets automatically when you clear your browser's local storage. You start with 500 free tokens each session.

How do I report a technical issue?

Please use the contact form above and select "Account Support" as the subject. Include details about the issue and your browser/device type.