Website: hyperlobby.pro |
Last Updated: 19 May 2026 |
Effective Date: 1 January 2026
1. Introduction
Welcome to HyperLobby.pro ("we", "us", or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at hyperlobby.pro.
We operate in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) contained therein. By using our website, you agree to the collection and use of information in accordance with this policy.
2. Who We Are
HyperLobby is an Australian gaming media platform providing video game reviews, esports tournament coverage, and gaming news. Our registered address is Level 12, 1 Market Street, Sydney NSW 2000, Australia. You can contact our Privacy Officer at [email protected].
3. Information We Collect
We may collect the following categories of personal information:
3.1 Information You Provide Directly
- Contact form submissions: Your name, email address, and the content of your message when you use our contact form.
- Newsletter subscriptions: Your email address when you subscribe to our newsletter.
- Communications: Any information you include when you email us directly.
3.2 Information Collected Automatically
- Usage data: Pages visited, time spent on pages, links clicked, and referring URLs.
- Device information: Browser type, operating system, screen resolution, and device type.
- IP address: Your approximate geographic location derived from your IP address.
- Cookies and similar technologies: As described in our Cookie Policy.
4. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your enquiries and provide customer support.
- To send you our newsletter and editorial updates (only if you have subscribed).
- To analyse website traffic and improve our content and user experience.
- To detect and prevent fraudulent or abusive activity.
- To comply with our legal obligations under Australian law.
5. Legal Basis for Processing
We process your personal information on the following legal bases:
- Consent: When you subscribe to our newsletter or submit a contact form, you provide explicit consent for us to process your data.
- Legitimate interests: We have a legitimate interest in analysing website usage to improve our services, provided this does not override your fundamental rights.
- Legal obligation: We may process data to comply with applicable Australian laws and regulations.
6. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:
- Service providers: Trusted third-party vendors who assist us in operating our website and delivering our services (e.g., email delivery providers, analytics platforms), subject to confidentiality obligations.
- Legal requirements: When required by law, court order, or governmental authority in Australia.
- Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
7. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Specifically:
- Newsletter subscriber data is retained until you unsubscribe.
- Contact form submissions are retained for up to 12 months.
- Analytics data is retained in aggregated, anonymised form indefinitely.
8. Your Rights
Under the Australian Privacy Act 1988 and the APPs, you have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request that we correct any inaccurate or incomplete information.
- Deletion: Request that we delete your personal information, subject to legal obligations.
- Opt-out: Unsubscribe from our newsletter at any time using the link in any email we send.
- Complaint: Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au if you believe we have mishandled your data.
To exercise any of these rights, please contact us at [email protected].
9. Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
10. Third-Party Links
Our website may contain links to third-party websites, including game publishers, esports organisations, and streaming platforms. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.
11. Children's Privacy
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately at [email protected].
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: